top of page
texture light background.png

YOUR PROPERTY DESERVES
5-STAR MANAGEMENT

Five Star Stay Logo

 

COACHELLA, INDIO, BERMUDA DUNES, PALM DESERT

airbnb logo
vrbo logo
hospitable logo

A GREAT PROPERTY IS NOT ENOUGH

The Southern California Desert short-term rental market is increasingly competitive, and you need to do everything right for your property to be successful.  This is where we come in.  We implement our proven strategies and systems to ensure your property sits above the competition.  Read below to see how.

WE ARE DIFFERENT

THE BEST LOCAL CREWS 

Five Star Stay Logo

Our 100% local crew knows YOUR property and handles cleaning, maintenance, and restocking, ensuring fast responses and consistent quality.

SCIENCE-BACKED, IN-HOUSE GUEST COMMUNICATION
 

Our internal team knows your property, resolves problems fast, and takes a science-backed, psychological approach to communications to build relationships and drive 5-star reviews

TOTAL PROPERTY PREPARATION
 

We meticulously inspect supplies, equipment, and in-house guest messaging to ensure your property is guest-ready and primed for consistent 5-star reviews.

.

CUSTOM PLATFORM, BRANDING, AUTOMATION
 

We treat your property like ours, with professional photos, a custom guidebook, branding (logo + social media presence), and fully-automated check-ins and base communications. 

HANDS-ON PRICING STRATEGY
 

We use pricing automation tools as a baseline, but we continuously manually evaluate the competition and adjust prices for maximum revenue and occupancy.

vs. logo
benefit checkmark
benefit checkmark
benefit checkmark
benefit checkmark
benefit checkmark
competitor deficit x
competitor deficit x
competitor deficit x
competitor deficit x
Many property managers do the basics - nice photos, decent descriptions, but not enough to set you apart.
competitor deficit x
other property managers logo

OUTSOURCED CREWS

Property managers often outsource different tasks to different crews.  That means inconsistent quality and guest issues - and extra charges on your monthly bill.
OUTSOURCED GUEST COMMUNICATIONS
 
Remote call centers (many use India and The Philippines) lack personal touch and don't know the property, slowing responses and reducing 5-star review potential.
MINIMAL PROPERTY PREPARATION
 
benefit checkmark
competitor deficit x
competitor deficit x
competitor deficit x
benefit checkmark
benefit checkmark
benefit checkmark
benefit checkmark
competitor deficit x
competitor deficit x

Most do a light run through your property (if any at all), and rarely provide consultation.

BASIC PLATFORM SETUP
 
GENERIC AUTOMATED PRICING
 
Many property managers set up a  pricing automation tool and forget about it.  Many property managers (especially the big ones) really care about occupancy rates across all of their properties - not the revenue for your property.

READ OUR REVIEWS

PRICING:  TRANSPARENCY, NO HIDDEN FEES
 

Our management fee is 20% + cleaning fees - this is the standard low-end market rate - but you’ll probably end up paying less with us.

 

Why? Because our crew is a one-stop-shop, handles all inspections, coordinates required repairs, and communicates re-supply needs for one fee. Other property managers often have separate people or crews for all these tasks - and are happy to charge you extra for their services.

 

We offer total transparency, and no hidden charges.

AWARD-WINNING DESIGN SERVICES
 

Furnishing and decorating a short-term rental isn’t easy. It requires a balance of taste and practicality - everything has to look good, but has to be maintainable and stand up to constant guest traffic.

 

Our award winning in-house designer (see her work here!) can design a house for you that is beautiful, practical, and budget-friendly.

bottom of page